Semi-Private Training (Seaport)

Cancellation Policy

Scheduling All private one-on-one training sessions must be scheduled a minimum of 12 hours in advance. This allows our coaches adequate time to prepare and ensures the availability of training space and equipment. Cancellation & Rescheduling You may reschedule or cancel any session without penalty up to 12 hours before the scheduled start time. Cancellations or rescheduling requests made within 12 hours of the session start time will result in the full session being deducted from your package or charged to your account. To cancel or reschedule, please manage your appointment directly via our website or mobile app. This is the fastest and most reliable method. Late Arrivals: Please note that sessions will end at the originally scheduled time, regardless of a late start. Full session fees apply. No-Show Policy If you do not attend your scheduled session and do not provide notice, it is considered a no-show. The full session will be deducted from your package or charged to your account. Package Expiration All private training packages expire 3 months from the date of purchase. We understand that life happens, so as a one-time courtesy, we can provide a short extension upon request. To request an extension, please email us at info@htdnyc.com before your package expires.