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H.I.I.T The Deck Boxing
FAQS
Answers for your most common questions.
Frequently asked questions
HTD FAQs
📝 Registration & Cancellation Policy
âś… Sign-Up / Registration
Class Deadline: 1 hour before the class
Personal Training Appointment Deadline: 12 hours before start time
No walk-ins. No exceptions. Plan ahead and register online! " 🥊 📱
How to Register:
Website or mobile app only
No walk-ins to classes
No same-day appointment registrations for personal training; you need to book 12 hours in advance
Registration closes exactly 1 hour before start time
Checking in with the trainer teaching the class is required for entry
❌ Cancellation Policy
Deadline: 12 hours before the class/appointment start time
How to Cancel:
Cancel online via website or mobile app
Email cancellation accepted before deadline
No phone cancellations
Late cancellations count as attended
đź“… Example Timeline
For a Saturday 12:00 PM class:
đźš« No Walk-Ins Policy
❌ No registrations at the door
❌ No waitlist sign-ups after deadline
❌ No exceptions to 1-hour registration rule
âś… Always check availability and register online in advance
đź’ˇ Pro Tips
Register early—popular classes fill quickly
Set reminders—for both registration and cancellation deadlines
Use the app for fastest registration and cancellation
Check confirmations—keep your registration email handy
Questions? Contact us at info@htdnyc.com
Need to cancel? Do it online at least 12 hours before your class!
We appreciate your understanding, as these policies help us provide the best experience for all students. 🥊✨
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