Free Community Self-Defense Boxing Class

Cancellation Policy

Scheduling & Entry Advance Booking Required: All classes require advance booking through our website or mobile app. We do not accept walk-ins to ensure proper planning and instructor-to-student ratios. To secure your spot, we recommend booking early, as spaces are limited. Cancellation & Rescheduling You may cancel or reschedule any class without penalty up to 12 hours before the scheduled start time. Cancellations or no-shows occurring within 12 hours of the class start time will result in the class being deducted from your package or membership. To cancel or reschedule, please manage your booking directly via our website or mobile app. This is the fastest and most reliable method. Late Arrivals: For the safety and respect of all participants, entry will not be permitted 10 minutes after the class start time. Late arrivals will be marked as a no-show. Waitlist Policy If a class is full, you may join the waitlist. If a spot opens up more than 12 hours before class, you will be automatically added and notified. Spots that open within 12 hours of class will be offered manually in waitlist order. Class Package Expiration All class packages (e.g., 4-class, 6-class packs) expire 2 months from the date of purchase. We understand that life happens, so as a one-time courtesy, we can provide a short extension upon request. To request an extension, please email us at info@htdnyc.com before your package expires. Please note: this courtesy does not apply to our introductory "2 for 1" promotional packs, which have a strict 1-month expiration with no extensions. Class Cancellations by Studio In the rare event that we need to cancel a class (e.g., due to instructor illness or severe weather), we will notify all registered participants at least 1 hour in advance via email and will automatically return the class to your account. We strongly recommend ensuring your contact information is up-to-date and subscribing to our notifications to stay informed of any last-minute schedule changes. We appreciate your understanding and cooperation, as this policy ensures fairness and allows waitlisted members the opportunity to attend.